Step 1
Demo
about how GenAI applies to your chosen use case.
STEP 2
Workshop
where we strategize and outline the journey of your GenAI project from idea to production.
STEP 3
Delivering
a proof of concept.
STEP 4
Scaling production
by adding more features to become enterprise ready.
DEMO
Choose a use case from our solution catalog that is the most suitable for your business needs, and request a demo from us, so we can present how GenAI is applied to it.
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Workshop
In the discovery workshop, our team of experts will explore how GenAI can address your business challenges by overcoming obstacles in idea generation and solution validation.
Identify
use cases that can significantly drive business value
Determine
whether the problem is solvable with GenAI
Evaluate
the availability and suitability of technology for each use case
Assess
the availability and sufficiency of the necessary data
Compare
the complexity of the project with the potential ROI
Enova, sought a solution for ticket and email classification, routing, and sentiment analysis. Our LLM-based system streamlined operations, handling diverse categories and processing thousands of emails monthly, providing actionable customer insights.
This showcases Generative AI's transformative impact on operations and customer relations.
6000
emails handled monthly
664
category types handled
Problem Categorization
Each customer email is assigned a single category that, alongside the contract for the given location, determines the problem priority and the assigned repair workforce.
Problem summarization
The human agents summarise the problem for the maintenance employees, who receive this short description as part of the work order.
Sentiment Analysis
As a separate value addition, Enova wished to see how sentiment analysis could help them in processing customer’s incoming emails.
Proof-of-concept
We make your most promising idea real for you within a week in a form of a proof-of-concept.
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Becoming enterprise ready
Leveraging GenAI can be challenging since its non-deterministic nature, but our team of experts is here to help.
We commit to delivering a production-ready solution within a few weeks for every newly identified use case.
Optimal results
Maximized performance, optimized prompts, fine-tuned models
Smooth operation
Increased robustness and stability
Enhanced productivity
End-to-end integration and automated workflows with your tools
In the future
how users interact with models
control their activities when needed
identify issues that block the utilization of your services
Our managed support teams help you to improve the GenAI-based services continuously and to keep costs low with our exclusive solutions.
Embark on the journey towards achieving GenAI excellence for your business.
